Privacy Policy - Éclo Dental Care
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Effective Date: October 1, 2024
Welcome to Éclo Soins Dentaires! Protecting your personal information is our top priority. This privacy policy is designed to inform you about how we collect, use, and protect your information in accordance with Law 25 on the protection of personal information in Quebec.
Collection of Personal Information
We collect personal information only when it is necessary to provide you with quality dental care services. This information may include:
- Identification Information: Name, address, phone number, email address.
- Medical Information: Relevant medical and dental history.
- Payment Information: For billing purposes.
Purpose of Collection
We collect your personal information for the following purposes:
- To provide safe and effective dental care.
- To manage and coordinate your appointments and follow-ups.
- To communicate with you regarding your care or appointment reminders.
- To respond to your questions or inquiries.
Sharing Information
Your personal information is never shared without your explicit consent, except when necessary to:
- Provide appropriate care in collaboration with other healthcare professionals.
- Comply with legal or regulatory obligations.
- Protect the safety, health, or rights of any person.
Retention of Information
Your personal information is kept for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. We take appropriate measures to secure your data against unauthorized access.
Security of Information
We use security measures such as restricted access, encryption, and firewalls to protect your information from loss, theft, or unauthorized access. Our team also receives training on data protection to ensure a high level of confidentiality.
Your Rights
Under Law 25, you have several rights regarding your personal information:
- Access and Rectification: You can request access to your personal information or ask for corrections if it is inaccurate.
- Withdrawal of Consent: You can withdraw your consent to the use of your information, except when necessary for care provision.
- Data Portability: You have the right to request a copy of your information in a structured, commonly used format.
- Right to Be Forgotten: Under certain conditions, you can request the deletion of your information when it is no longer needed.
Cookies and Tracking Technology
We use cookies to improve your experience on our website. These cookies help us:
- Understand how you use the site so we can make improvements.
- Integrate content from our social media to make your browsing more interactive.
Cookies do not contain any personally identifiable information. You can disable them by adjusting your browser settings.
Personal Information Protection Officer
The person responsible for personal information protection at Éclo Soins Dentaires is our operations director, Dr. Willy Giang. For any questions regarding our privacy policy or to exercise your rights, please contact us at contact@eclodentaire.ca.
Reporting Incidents
In case of a privacy incident, we commit to informing the Commission d’accès à l’information (CAI) and any affected individuals whenever there is a risk of serious harm.
Changes to the Privacy Policy
We may update this policy from time to time to reflect changes in our practices or to comply with regulations. The latest version will always be available on our website, along with the date of the update.
Thank you for being part of the Éclo Dental Care community! We are committed to treating your information with care and transparency, ensuring you receive dental care in full confidence.